REPAIR SERVICE
Your Filson gear may get some weathered over the years. That doesn't mean you have to part ways with it, opt for restoration. It aligns with our dedication to eco-friendliness and preserves the lasting spirit of your beloved Filson gear. Rely on us to mend and shield your Filson goods, primed for numerous new adventures! Embrace the patina.
TIME - Repairs may take up to a total duration of 3-4 weeks.
Every item is subject to an evaluation by our repairs team and is processed through one of the categories below.
REPAIR - If the item is repairable and covered under warranty, the item will be repaired at Filson’s expense and returned to you.
UNREPAIRABLE (under warranty) - If the product is not repairable but is covered under warranty, one of our Repair Representatives will contact you to discuss your options.
PAID REPAIR (no warranty) - If the item is repairable, but not covered by our warranty, you can use our repair service, but at your own expense. This will be communicated to you by a member of our Customer Care Team.
*Filson EU can handle repair requests for products purchased in the European continent only. If you purchased on the filson.com website or in a store in the United States/Canada, please contact the Filson US Team.
Fill out the REPAIR FORM